Privacy Policy

MC411 (Murray County 411) is a local community app for Murray County, Oklahoma: local events, school sports, and classifieds. MC411 is owned and operated by Platt Property Group, LLC, doing business as Platt Media. This policy explains what information the app collects, why, who can see it, and the choices you have. In this policy, "we," "us" and "our" mean Platt Property Group, LLC.

Information we collect, and why

Just using the app

You can read everything in MC411 without signing up. To understand how the app is used and to give advertisers honest numbers, the app counts:

• App opens: the first time you open MC411, it creates a random ID number that's stored on your phone. Each day you open the app, it sends that random ID, the date, and whether the phone is Android or iPhone. We use this to count how many people use the app each day, week and month.
• Activity on posts, listings, games and ads: how many times each one was seen in a list, opened, shared, or had its website, call, text or email button tapped, and how many times each ad was shown or tapped. These are added up per post or ad per day. They are not stored with your random ID, your name, or anything else about you.

These counts are anonymous, and we use them only to run and improve MC411 and to report totals to advertisers and the people who post.

On the website (murraycounty411.com/app), the same counting happens, and the random ID is stored in your web browser instead of on a phone. The website doesn't use advertising cookies or trackers.

Notifications (if you turn them on)

If you turn on alerts, your phone gives the app a notification token, an address that lets us send alerts to that phone. We store the token with the alerts you picked (for example categories, towns, schools, sports, team levels, and whether you want live score updates), plus any reminders you've set for an event or game, any games you've muted, or a pause you've set. We use this only to send the alerts you asked for. You can change or turn off alerts in the app or in your phone's settings at any time.

Posting to the 411

• Public: what you write for the post (title, description, "hosted by," date and time, location, website link) and any photos you add, once staff approve it.
• Private: your name, email address and phone number. Only MC411 staff see them. We use them to review your post, contact you if we have a question, and email you when your post is approved or declined.

Sports schedules, scores and photos

• Public: schedules, scores, photos, write-ups and photo credits, once staff approve them.
• Private: your name, email address, phone number, and your connection to the team (for example coach or parent). Only staff see these. We use them to check and approve what you send and to contact you if needed. To save you typing, the app can also remember your contact details on your phone.

Classified listings

• Public: your listing (title, description, price, section, town, photos) and the contact details you choose to show buyers (name, phone number and/or email).
• Private: the email address we send your listing's manage code to, the manage code itself, and any listing fees and whether they've been paid. Only staff see these.

Photos

Phones often save the place a photo was taken inside the photo file. Before the app uploads a photo, it removes that location information. Photos you add to a post, listing or sports submission are public once published, so please share only photos you have the right to share.

Suggestions and problem reports

When you send a suggestion or report a problem, we receive your message, any screenshots you add, the name and email you give us (both optional), and your phone's operating system and version (to help fix bugs).

Reporting a post

When you flag a post, listing, game or sports post, we receive the reason you picked and your random ID (the same one described above), so each phone or browser can flag something only once. Flags aren't linked to your name or contact details.

Advertisers, business plans and scorekeepers

If you advertise with us, have a business plan, or keep score for a team, staff enter your business or personal name and the contact details you give us so we can provide the service, send you your code, and bill you. When a scorekeeper updates a score, we record which scorekeeper made the change.

Payments

Fees for classified listings, featured listings, featured posts and business posts are paid in the app through Google Play. Google handles the payment; we never see your card or bank details. From Google we receive an order number, the product (which is the price, such as "mc411_1000" for $10), whether the payment went through, and a purchase token, and we keep these with the post or listing you paid for so we can confirm the payment and refund it if needed. If staff turn down something you paid for, we refund it through Google Play.

Ads and monthly business plans are arranged directly with MC411 staff (for example by invoice, cash, check or Venmo). Staff record the amount, the method and a note.

Staff accounts

MC411 staff sign in with an email address and password to review and manage content.

What stays on your phone

Some things are saved only on your phone: your random usage ID, codes for managing your listings or business plan, a scorekeeper code, contact details you've asked the app to remember, and your settings. Deleting the app removes them.

What we don't do

• We don't sell or rent your information.
• We don't use your information to target ads at you, or to build a profile of you. Ads in MC411 are from local businesses and are shown the same way to everyone.
• We don't ask for or collect your location, contacts or camera. When you add photos, you choose which ones.

Who we share information with

• Everyone using MC411: anything published publicly, as described above.
• Advertisers and people who post: totals only, such as how many times an ad or post was seen or opened.
• Companies that run parts of the app for us, only as needed to provide their service:
  • Supabase, which hosts our database, photo storage and servers.
  • Google Firebase Cloud Messaging, which delivers notifications to phones.
  • Google Play, which processes in-app payments.
  • Resend, which sends our emails.
  Like most online services, these companies may keep basic technical logs (such as IP addresses) for a short time for security and reliability.
• When the law requires it, or to protect the safety of people or the app.

MC411 is distributed through Google Play (and in the future, Apple's App Store). Those stores have their own privacy policies.

Children and students

MC411 is meant for a general audience and is not directed at children under 13. We don't knowingly collect personal information from children under 13. If you believe a child has sent us personal information, contact us and we'll delete it.

Our sports section includes names and photos of student athletes, posted by coaches, parents and staff. If you're a parent or guardian and want a photo or other information about your child removed, open it in the app, tap the flag, and choose "There's a photo of my child I'd like removed," or email us. We'll remove it promptly.

How long we keep information

• Posts, listings, games and scores stay stored after they stop showing in the app (for example after an event ends or a listing expires), so we can answer questions and keep season records.
• The private contact details you send with a submission are kept with that submission.
• Usage counts are kept as daily totals.
• Payment records (order numbers, amounts and refunds) are kept for our business and tax records.
• Notification tokens are deleted when they stop working, for example after the app is uninstalled.

You can ask us to delete your information at any time (see below).

Your choices

• Notifications: change or turn off alerts in the app, or turn off notifications for MC411 in your phone's settings.
• Your listings: use your manage code in the app to mark a listing sold or remove it.
• See, correct or delete your information: email staff@murraycounty411.com. Tell us what it's about (for example the post title and the email you used), so we can find it. We'll reply within 30 days. We may need to confirm the information is yours before we change or delete it.

Security

Information is sent between the app and our servers over encrypted connections (HTTPS), and private information can only be reached by signed-in MC411 staff. No system is perfectly secure, but we work to protect your information and limit who can see it.

Changes to this policy

If we change this policy, we'll update the date at the top of this page. If a change significantly affects how we use your information, we'll also let you know in the app.

Contact us

Questions or requests: staff@murraycounty411.com